PCTG Consumer Complaint Report Record ID#: 1823554982

Date of Report Submission: 08/24/15

Complaint Comments:

See affidavit. Continuing to steer using the same word tract tactics. Underpaying claims, causing multiply inspections because of deficiencies in estimates prepared by the appraiser. Inaccurate descriptions of the repairs caused by not paying for all damage labor, parts and materials. Authorizations are on file; all contact, questions should be directed to Professionals Auto Body who I've made my representative.''

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Act 367 Title 63
Non-itemized listing of all damages
Inaccurate description of repairs
Illegal Steering/Directing
Arbitrary Capping & Underpayment

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 150585

Shop Representative: Joe Socie

Address: 419 E.P.V.B.

City: Altoona

State: Pa

Zip: 16602

Phone: 814-943-7112

Insurance Information

Insurance Company: Erie Insurance

Claim Number: 010100189904001

Insurance Company Representative: Valerie Walters

Date of Loss: 7-23-15

Appraiser License Number: 150534

Insurance Company Phone: 724-325-7700

Legislator Information

Consumer Legislative Representative: McGinnis, John D (R) District 79

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: McGinnis, John D (R) District 79

Repair Facility Senator: Eichelberger, John H. (R) District 30