PCTG Consumer Complaint Report Record ID#: 1826966444
Date of Report Submission: 06/06/08
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: GA Collision Center
State Appraiser License: None
Shop Representative: Art Agatsiotis
Address: 510 West Cobbs Creek Prky
City: Yeadon
State: PA
Zip: 19050
Phone: 610 626 3176
Insurance Information
Insurance Company: State Farm
Claim Number: 38-L310-42401
Insurance Company Representative: State Farm / Ken D'Annibale
Date of Loss: 9/24/07
Appraiser License Number: 457360
Insurance Company Phone: 888 713 4694
Legislator Information
Consumer Legislative Representative: James, Harold (D) - District 186
Consumer Senator: Williams, Anthony H. (D) - District 8
Repair Facility Legislative Representative: Waters, Ronald G. (D) - District 191
Repair Facility Senator: Williams, Anthony H. (D) - District 8
Complaint Comments:
This complaint is file on behalf of the consumer, on Monday September 24th 2007 Mr. Young was involved in an accident in the City of Philadelphia, while driving between 9th & 10th on Christian Street he made a legal left turn onto 800 block of Hutchinson St. the other person was double parked on the corner of the opposite side of Christian St. they reversed into the intersection and backed into his drivers side front at full speed causing the accident, Philadelphia Police Dept responded. Mr. Young notified his insurance company (State Farm) and also the other carrier and establishes a claim against American Independent Insurance Co. On 10/19/2007 they send out an independent appraisal firm, Longacre Appraisal and appraised the damaged vehicle in the amount of $1389.84. When A.I.I. Co. found out that Mr. Young obtains an attorney for his personal injury they denied the property claim after several weeks of waiting. Mr. Young then made arrangement for his company, State Farm to appraise his damaged vehicle, on January 10, 2008 Mr. Ken D'Annibale came to the shop for the appraisal. Mr. Young explained to Mr. Ken D'Annibale that his vehicle was inspected by the other insurance company's appraiser and showed him the writing estimate. Mr. D'Annibale explained that if he reviewed that estimate it would cause him to be prejudice on his decision making of completing his own estimate. After some considerable time Mr. D'Annibale completed his estimate and went over the damages with Mr. Young, he explained that on his estimate the damages come out to be $1,592.36 less the $500.00 deductible, and also he estimated the prior damages (almost 4 months later from the accident) and the amount come out to be $1,149.92, that left Mr. Young a minus amount of $-57.56 for repairing his damaged vehicle. WOW!'' How could one PA State licensed appraiser four months ago, could have missed all that prier damages, but not our good neighborhood State Farm appraiser, he did not miss a thing. Please review this matter on behalf of the consumer. Thank you.