PCTG Consumer Complaint Report Record ID#: 1830084120
Date of Report Submission: 02/27/02
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Lister Automotive Inc.
State Appraiser License: 139694
Shop Representative: Brad Runge
Address: 143 Conchester Hwy.
City: Twin Oaks
State: PA
Zip: 19014
Phone: 610-485-4380
Insurance Information
Insurance Company:
Claim Number: 5837B 07578002250201M/S1
Insurance Company Representative: Tom Dooley
Date of Loss: 2-25-02
Appraiser License Number: 128080
Insurance Company Phone: 610-499-2711
Legislator Information
Consumer Legislative Representative: Barrar, Stephen E. (R) - District 160
Consumer Senator: Bell , Clarence D. (R) - District 9
Repair Facility Legislative Representative: Barrar, Stephen E. (R) - District 160
Repair Facility Senator: Bell , Clarence D. (R) - District 9
Complaint Comments:
Nationwide Insurance Company Claimant 97 Nissan Altima GXE Appraiser wrote an aftermarket front bumper cover. Appraiser wrote used parts for this vehicle, after calling the used parts outfit, that he told me to use, they stated to me that he only check for a headlamp and that was it. On his appraisal he wrote used on the headlamp, l/s fender,l/s fender liner, l/s marker light. When I called the Chuck's Auto Parts they said they dont even have the parts. So I feel that this appraiser is treating me and my customer unfairly. Also I feel that the reason he wrote used was for his company's benefit and for the benefit for his evaluation. Also I feel that I was underpaid for flex additive after showing him that it cost me $2.42 per oz and 8oz would be required for a new front bumpercover he felt that $6.00 is all his company allowed.