PCTG Consumer Complaint Report Record ID#: 186690721
Date of Report Submission: 06/30/15
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Professionals Auto Body Inc.
State Appraiser License: 135145
Shop Representative: Bob Brickner
Address: 1109 Plank Rd
City: Duncansville
State: Pennsylvania
Zip: 16635
Phone: 814-696-8466
Insurance Information
Insurance Company: State Farm
Claim Number: 38-6H17-80202
Insurance Company Representative: Michael O'Brian
Date of Loss: 03-23-2015
Appraiser License Number: 127894
Insurance Company Phone: 855-341-8184
Legislator Information
Consumer Legislative Representative: Ward, Judy (R) District 80
Consumer Senator: Eichelberger, John H. (R) District 30
Repair Facility Legislative Representative: Ward, Judy (R) District 80
Repair Facility Senator: Eichelberger, John H. (R) District 30
Complaint Comments:
They tried to steer me away from my shop using "they are not on our preferred list", "it you go to a non-preferred shop your repair will take longer", "if you go to our shop we can pay them directly and it will be faster". They didn't pay all was needed on my vehicle to put it back to pre-loss condition. They delayed my repairs, they would not come to my shop to look at my damages.