PCTG Consumer Complaint Report Record ID#: 1889541479
Date of Report Submission: 03/09/06
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: GARY'S AUTO BODY SERVICE
State Appraiser License: PA
Shop Representative: GARY E. GROSS SR.
Address: 1000 BRISTOL PIKE
City: BRISTOL
State: PA
Zip: 19007
Phone: 215-781-0711
Insurance Information
Insurance Company: LIBERTY MUTUAL
Claim Number: 006609863-01
Insurance Company Representative: TOM C JEFFRIES
Date of Loss: 11/13/2005
Appraiser License Number: 152249
Insurance Company Phone: 866-272-4821
Legislator Information
Consumer Legislative Representative: Curry, Lawrence H. (D) - District 154
Consumer Senator: Washington , LeAnna M. (D) - District 4
Repair Facility Legislative Representative: Corrigan, Sr., Thomas C. (D) - District 140
Repair Facility Senator: Tomlinson , Robert M. (R) - District 6
Complaint Comments:
AFTER THREE INSPECTIONS, APPRAISER STILL WOULDN'T PAY FOR NEEDED REPAIRS. VEHICLE NEEDS THE LEFT FRONT DOOR REPLACED, BOX FRAME DAMAGED AND NOT REPAIRABLE. NO BLENDING OF FRONT BUMPER COVER AND LEFT REAR DOOR, COLOR DOESN'T MATCH. NO COVERING OF CAR AND JAMBS TO PREVENT OVERSPRAY, ON AND ON. I HAVE A COMPLET LIST OF ALL MISSED ITEMS IF NEEDED. MY ESTIMATE OF COST TO REDO THE PEPAIRS IS $3,812.16. LIBERTY MUTUAL IS INSISTING THE VEHICLE OWNER TAKE THE VEHICLE TO ONE OF THIER PREFERED SHOPS TO HAVE THE VEHICLE REDONE. NO SIGNITURE ON ESTIMATE, ELECTRONIC OR OTHERWISE.