PCTG Consumer Complaint Report Record ID#: 1907729457
Date of Report Submission: 02/23/02
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Lister Automotive Inc.
State Appraiser License: 139694
Shop Representative: Brad Runge
Address: 143 Conchester Hwy.
City: Twin Oaks
State: Pa
Zip: 19014
Phone: 610-485-4380
Insurance Information
Insurance Company:
Claim Number: 4520010619001
Insurance Company Representative: Jeffrey Azato
Date of Loss: 6-21-01
Appraiser License Number: 226616
Insurance Company Phone: 302-454-7803
Legislator Information
Consumer Legislative Representative: Stephen E. Barrar
Consumer Senator: Clarence D. Bell
Repair Facility Legislative Representative: Stephen E. Barrar
Repair Facility Senator: Clarence D. Bell
Complaint Comments:
Appraiser is employed by Crawford and Co. Refuses to leave appraisals when looking at vehicles in my shop. Refuses to come back out on supplement request. Refuses to pay for the necessary repairs needed to put the vehicle back to pre-loss condition. Refuses to pay the labor rate and materials I charge. States that the insurance company he is writing for at that time dictates to him what he can and can not pay for. North American Risk Services