PCTG Consumer Complaint Report Record ID#: 1957652238
Date of Report Submission: 07/30/02
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Lister Automotive Inc.
State Appraiser License: 139694
Shop Representative: Brad Runge
Address: 143 Conchester Hwy.
City: Twin Oaks
State: Pa
Zip: 19014
Phone: 610-485-4380
Insurance Information
Insurance Company: State Farm Mutual Ins. Co.
Claim Number: 18-0725-93502
Insurance Company Representative: Randy Hartman
Date of Loss: 7-10-02
Appraiser License Number: N/A
Insurance Company Phone: 610-859-6126
Legislator Information
Consumer Legislative Representative: Barrar, Stephen E. (R) - District 160
Consumer Senator: Bell , Clarence D. (R) - District 9
Repair Facility Legislative Representative: Barrar, Stephen E. (R) - District 160
Repair Facility Senator: Bell , Clarence D. (R) - District 9
Complaint Comments:
Refused to pay markup on towbills. Apprasier that came out had to submit the towbills to the claims handler for approval. After speaking with Randy he flat out said he was not paying the markup on the tow bills. I feel that he is misrepresenting my bill to the customer and refusing to pay the charges for this claim.