PCTG Consumer Complaint Report Record ID#: 1983519369

Date of Report Submission: 10/03/02

Complaint Comments:

I gave Mr. Don Leavitt the invoice for clips purchased that were needed to repair Mrs. Borcky's vehicle. He misrepresented my invoice and changed the price of the clips from $3.33 each to $2.50 each. I feel that this is not paying the actual cost to repair this vehicle and I feel that something has to be done about it. Thank you, Brad Runge

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Automotive Industry Trade Practices Title 37
Violation of Act 367 Title 63
Arbitrary Capping & Underpayment

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Lister Automotive Inc.

State Appraiser License: 139694

Shop Representative: Brad Runge

Address: 143 Concehster Hwy

City: Twin Oaks

State: Pa

Zip: 19014

Phone: 610-485-4380

Insurance Information

Insurance Company: State Farm Mutual Insurance Company

Claim Number: 38-K021-70501

Insurance Company Representative: Don Leavitt

Date of Loss: 9-16-02

Appraiser License Number: 150157

Insurance Company Phone: 610-358-7932

Legislator Information

Consumer Legislative Representative: Kirkland, Thaddeus (D) - District 159

Consumer Senator: Bell , Clarence D. (R) - District 9

Repair Facility Legislative Representative: Barrar, Stephen E. (R) - District 160

Repair Facility Senator: Bell , Clarence D. (R) - District 9