PCTG Consumer Complaint Report Record ID#: 1989892830
Date of Report Submission: 02/15/18
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: 610 MOTORS
State Appraiser License: 767365
Shop Representative: Sergio Gaspar
Address: 112 Washington St
City: Freemansburg
State: PA
Zip: 18017
Phone: 610-625-9330
Insurance Information
Insurance Company: Allstate Fire and Casualty
Claim Number: 000489134262B02
Insurance Company Representative: William Milisits
Date of Loss: 1/18/2018
Appraiser License Number: 152442
Insurance Company Phone: 800-776-4510
Legislator Information
Consumer Legislative Representative: Samuelson, Steve (D) District 135
Consumer Senator: Boscola, Lisa M. (D) District 18
Repair Facility Legislative Representative: Samuelson, Steve (D) District 135
Repair Facility Senator: Boscola, Lisa M. (D) District 18
Complaint Comments:
Mr. Milisits was given our repair sheet. Instead of properly indemnifying Ms. Amato for our bill, he chose to pick and choose how he would do it. Mr. Milisits was given OEM Position Statements, as well as invoices for some parts. He was also given a paint and materials calculation sheet after denying to pay for the Paint and Materials necessary. He disregarded every single document I handed him. He has not acted in a manner of public confidence when the vehicle owner tried to contact him on the subject. She contacted me immediately expressing of how much of a jerk Mr. Milisits was. These adjusters have history of acting in such mannerism. I make every attempt possible to make sure I follow the departments laws on how I act as a damage appraiser. The Department must begin to investigate complaints properly and enforcing there own rules. Do your job better.