PCTG Consumer Complaint Report Record ID#: 2102532015

Date of Report Submission: 08/10/15

Complaint Comments:

See affidavit. Refusal to pay the entire claim for items that are related and necessary to repair the vehicle to it's pre-loss condition.

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Act 367 Title 63
Non-itemized listing of all damages
Inaccurate description of repairs

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 150585

Shop Representative: Joe Socie

Address: 419 E.P.V.B.

City: Altoona

State: Pa

Zip: 16602

Phone: 814-943-7112

Insurance Company: Auto Club Enterprises

Claim Number: 011917233-I-1387

Insurance Company Representative: National Appraisal & Adjustment Services

Date of Loss: 05-27-15

Appraiser License Number: 149786

Insurance Company Phone: 610-279-5400

Consumer Legislative Representative: McGinnis, John D (R) District 79

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: McGinnis, John D (R) District 79

Repair Facility Senator: Eichelberger, John H. (R) District 30