PCTG Consumer Complaint Report Record ID#: 37523097
Date of Report Submission: 06/30/15
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Professionals Auto Body Inc.
State Appraiser License: 135145
Shop Representative: Bob Brickner
Address: 1109 Plank Road
City: Duncansville
State: Pa
Zip: 16635
Phone: 814-696-8466
Insurance Information
Insurance Company: Donegal Insurance Group
Claim Number: CA-PA-01-15-0495274
Insurance Company Representative: Steven R. Lucas
Date of Loss: 05-12-2015
Appraiser License Number: 151472
Insurance Company Phone: 814-684-1218
Legislator Information
Consumer Legislative Representative: Ward, Judy (R) District 80
Consumer Senator: Eichelberger, John H. (R) District 30
Repair Facility Legislative Representative: Ward, Judy (R) District 80
Repair Facility Senator: Eichelberger, John H. (R) District 30
Complaint Comments:
They tried to steer me away from Professionals Auto Body, when I told them I was using them they said "they are not on our preferred list, you can use anyone, you don't have to use Professionals". They didn't pay the full amount of my claim to put my vehicle back in pre-loss condition.