PCTG Consumer Complaint Report Record ID#: 381293944

Date of Report Submission: 08/06/15

Complaint Comments:

See affidavit. Refusal to pay the full amount of damages related to the claim. The estimate from the insurance company does not show all that was needed done.

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Act 367 Title 63
Non-itemized listing of all damages
Inaccurate description of repairs

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 135145

Shop Representative: Bob Brickner

Address: 1109 Plank Road

City: Duncansville

State: Pennsylvania

Zip: 16602

Phone: 814-696-8466

Insurance Information

Insurance Company: Donegal Insurance Group

Claim Number: PAF-PA-01-15-0501911

Insurance Company Representative: Steven R. Lucas

Date of Loss: 6-04-15

Appraiser License Number: 151472

Insurance Company Phone: 717-426-1931

Legislator Information

Consumer Legislative Representative: Ward, Judy (R) District 80

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: Ward, Judy (R) District 80

Repair Facility Senator: Eichelberger, John H. (R) District 30