PCTG Consumer Complaint Report Record ID#: 480327225

Date of Report Submission: 02/23/02

Complaint Comments:

Progressive Appraiser refused to leave a copy of the appraisal and did not go over the total loss evaluation.

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Regulation PA Code Title 31
Violation of Act 367 Title 63
Refusal to leave copy of appraisal
Non-itemized listing of all damages
Inaccurate Total Loss Evaluation
Inaccurate description of repairs

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility: Lister Automotive Inc.

State Appraiser License: 139694

Shop Representative: Brad Runge

Address: 143 Conchester Hwy.

City: Twin Oaks

State: Pa

Zip: 19014

Phone: 610-485-4380

Insurance Company:

Claim Number: 027739576

Insurance Company Representative: Bob Sypher

Date of Loss: 2-8-02

Appraiser License Number: 152509

Insurance Company Phone: 610-604-7618

Consumer Legislative Representative: Stephen E. Barrar

Consumer Senator: Clarence D. Bell

Repair Facility Legislative Representative: Stephen E. Barrar

Repair Facility Senator: Clarence D. Bell