PCTG Consumer Complaint Report Record ID#: 517137184

Date of Report Submission: 06/30/15

Complaint Comments:

They said "we will not pay more than their estimator wrote". The full amount that was needed was not paid to put vehicle back to pre-loss condition.

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Act 367 Title 63

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 135145

Shop Representative: Bob Brickner

Address: 1109 Plank Rd

City: Duncansville

State: Pennsylvania

Zip: 16635

Phone: 814-696-8466

Insurance Information

Insurance Company: State Farm

Claim Number: 38-6H17-43001

Insurance Company Representative: Brian D. Leonard

Date of Loss: 04-21-2015

Appraiser License Number: 131121

Insurance Company Phone: 8149317669

Legislator Information

Consumer Legislative Representative: Ward, Judy (R) District 80

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: Ward, Judy (R) District 80

Repair Facility Senator: Eichelberger, John H. (R) District 30