PCTG Consumer Complaint Report Record ID#: 611933397

Date of Report Submission: 08/25/15

Complaint Comments:

See affidavit. The steering was not by the appraiser but from inside claims takers. Steering, using dialog that consumers who have made a repair shop choice don't want to listen to. Also not paying the shops posted labor rates. Authorization are on file All contact, questions should be directed to Professionals Auto Body who I've made my representative.''

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Illegal Steering/Directing

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 150585

Shop Representative: Joe Socie

Address: 419 E.P.V.B.

City: Altoona

State: Pa

Zip: 16602

Phone: 814-943-7112

Insurance Information

Insurance Company: Nationwide

Claim Number: 897427-GB-2

Insurance Company Representative: Abe Napolitana

Date of Loss: 7-15-15

Appraiser License Number: 665064

Insurance Company Phone: 814-207-5936

Legislator Information

Consumer Legislative Representative: McGinnis, John D (R) District 79

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: McGinnis, John D (R) District 79

Repair Facility Senator: Eichelberger, John H. (R) District 30