PCTG Consumer Complaint Report Record ID#: 626677835

Date of Report Submission: 07/11/09

Complaint Comments:

DOI Plaese investigate claim #38-L71- 05201 Flic's Auto repaired an Insureds vehicle that was broken into and the radio was stolen. On the orignal estimate we were paid cost plus mark up for the radio which is stanard. The shop called in a supplement for additional costs of the radio, Which the first appraise applied mark up!!! Mr. D "annibale came in to reinspect and pay for the raido , But would not pay Flick Bros a mark up which is owed, And again is a standard in the industry. It seem's he wants to make up his own rules as he sees fit. And it is obvious he is not versed in the Motor Vechile Physical Damage Appraiser Act Thank You T Flick

Itemized List of Submitted Complaints
Non-Independent Appraisal
Inaccurate description of repairs
Arbitrary Capping & Underpayment

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Flick Bros Auto

State Appraiser License: 150066

Shop Representative: T FLICK

Address: 1730 S STATE RD

City: UPPER DARBY

State: PA

Zip: 19082

Phone: 610-352-2022

Insurance Information

Insurance Company: STATE FARM

Claim Number: 38-L71O-05201

Insurance Company Representative: KEN D'ANNIBALE

Date of Loss: 6/9/09

Appraiser License Number: 457360

Insurance Company Phone: 800-839-8050

Legislator Information

Consumer Legislative Representative: Civera, Jr., Mario J. (R) - District 164

Consumer Senator: Erickson, Edwin B. (R) - District 26

Repair Facility Legislative Representative: Killion, Thomas H. (R) - District 168

Repair Facility Senator: Erickson, Edwin B. (R) - District 26