PCTG Consumer Complaint Report Record ID#: 67828271
Date of Report Submission: 08/24/15
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Professionals Auto Body Inc.
State Appraiser License: 135145
Shop Representative: Bob Brickner
Address: 1109 Plank Road
City: Altoona
State: Pa
Zip: 16635
Phone: 814-696-8466
Insurance Information
Insurance Company: Erie Insurance
Claim Number: 010100189700-001
Insurance Company Representative: Craig Meyers
Date of Loss: 7-10-2015
Appraiser License Number: Not on estimate
Insurance Company Phone: 814-943-6155
Legislator Information
Consumer Legislative Representative: McGinnis, John D (R) District 79
Consumer Senator: Eichelberger, John H. (R) District 30
Repair Facility Legislative Representative: McGinnis, John D (R) District 79
Repair Facility Senator: Eichelberger, John H. (R) District 30
Complaint Comments:
See affidavit. There seems to be a pattern of continuing to steer using the same word tract tactics. Underpaying claims, causing multiply inspections because of deficiencies in estimate prepared by the appraiser. Inaccurate descriptions of the repairs caused by not paying for all damage labor, parts and materials. Authorizations are on file; all contact, questions should be directed to Professionals Auto Body who I've made my representative.''