PCTG Consumer Complaint Report Record ID#: 742911420
Date of Report Submission: 04/22/09
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Flick Bros Auto
State Appraiser License: 150066
Shop Representative: T FLICK
Address: 1730 S STATE RD
City: UPPER DARBY
State: PA
Zip: 19082
Phone: 610 352 6374
Insurance Information
Insurance Company: ALLSTATE
Claim Number: 000135674489D01
Insurance Company Representative: CLAIM FILER
Date of Loss: 4/18/09
Appraiser License Number: N/A
Insurance Company Phone: 800-776-4510
Legislator Information
Consumer Legislative Representative: Killion, Thomas H. (R) - District 168
Consumer Senator: Pileggi, Dominic (R) - District 9
Repair Facility Legislative Representative: Civera, Jr., Mario J. (R) - District 164
Repair Facility Senator: Erickson, Edwin B. (R) - District 26
Complaint Comments:
D O I Please investigate the claim handler who took claim imformation #000135674489d01 on 4-18-09 Who did with great pressure sloicit and intentionally try to steer my customer to Allstate owned Sterling repair shop on said morning. Further more my customer told claim filer explicitly that his auto would be going to Flick Brothers , With that the pressure increased to Steer the customer away from our shop. Plese tell me how , When it is against the law to STEER ,that this type of behavior is tolerated by Department Of Insurance. Finally to validate this blatant act of breaking the law I was standing with the Insured at the time of the phone call T Flick