PCTG Consumer Complaint Report Record ID#: 756231415
Date of Report Submission: 12/02/15
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Professionals Auto Body Inc.
State Appraiser License: 135145
Shop Representative: Bob Brickner
Address: 419 E.P.V.B.
City: Duncansville
State: Pennsylvania
Zip: 16635
Phone: 814-696-8466
Insurance Information
Insurance Company: Erie Insurance
Claim Number: 010100191472001
Insurance Company Representative: Valerie Walter
Date of Loss: 10/21/2015
Appraiser License Number: 150534
Insurance Company Phone: 814-330-8440
Legislator Information
Consumer Legislative Representative: McGinnis, John D (R) District 79
Consumer Senator: Eichelberger, John H. (R) District 30
Repair Facility Legislative Representative: McGinnis, John D (R) District 79
Repair Facility Senator: Eichelberger, John H. (R) District 30
Complaint Comments:
Used steering word tracks to persuade against using consumers choice for repairs. Intentionally not writing all the damage necessary for repairs several time only to delay the repairs. Intentionally underpaying the consumer for repairs leaving them with a unpaid balance at the body shop. See affidavit