PCTG Consumer Complaint Report Record ID#: 818923504

Date of Report Submission: 03/06/02

Complaint Comments:

TOOK 10% BETTERMENT ON PARTS. ALSO AGREED TO ADJUST LABOR RATES AT SHOP DID NOT ON ADJUSTED ESTIMATE.'

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Flick Bros Auto

State Appraiser License: TOM FLICK 150066

Shop Representative: BRUCE ODONNELL

Address: 1730 SOUTH STATE RD.

City: UPPERDARBY

State: PA.

Zip: 19082

Phone: 610 3526374

Insurance Information

Insurance Company:

Claim Number: AAA MID ATLANTIC 33324928-01-37-370-3

Insurance Company Representative: GREG HALL

Date of Loss: 12/06/01

Appraiser License Number: 151099

Insurance Company Phone: 6106377808

Legislator Information

Consumer Legislative Representative: Civera, Jr., Mario J. (R) - District 164

Consumer Senator: Erickson , Edwin B. (R) - District 26

Repair Facility Legislative Representative: Civera, Jr., Mario J. (R) - District 164

Repair Facility Senator: Erickson , Edwin B. (R) - District 26