PCTG Consumer Complaint Report Record ID#: 834650129
Date of Report Submission: 10/26/15
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Professionals Auto Body Inc.
State Appraiser License: 150585
Shop Representative: Joe Socie
Address: 419 E.P.V.B.
City: Altoona
State: Pennsylvania
Zip: 16602
Phone: 814-943-7112
Insurance Information
Insurance Company: Mutual Benefit Insurance
Claim Number: M0469782
Insurance Company Representative: Lisa Tome
Date of Loss: 8-26-2016
Appraiser License Number:
Insurance Company Phone: 814-717-545-4040
Legislator Information
Consumer Legislative Representative: Irvin, Rich (R) District 81
Consumer Senator: Corman, Jake (R) District 34
Repair Facility Legislative Representative: McGinnis, John D (R) District 79
Repair Facility Senator: Eichelberger, John H. (R) District 30
Complaint Comments:
After telling Lisa Tome from Mutual Benefit where the vehicle is being repaired, she question why. After the a shop has been chosen questioning why is a why to open up more dialog to steer. See customer affidavit and an assignment of proceeds, and not pressured form have been secured from the customer by Professionals Auto Body that can be sent by request.