PCTG Consumer Complaint Report Record ID#: 872388121
Date of Report Submission: 08/06/15
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: Professionals Auto Body Inc.
State Appraiser License: 135145
Shop Representative: Bob Brickner
Address: 1109 Plank Road
City: Duncansville
State: Pa
Zip: 16635
Phone: 814-696-8466
Insurance Information
Insurance Company: Allstate
Claim Number: 00376577763B03
Insurance Company Representative: John Garber
Date of Loss: 07-10-15
Appraiser License Number: 150368
Insurance Company Phone: 800-726-8990
Legislator Information
Consumer Legislative Representative: Ward, Judy (R) District 80
Consumer Senator: Eichelberger, John H. (R) District 30
Repair Facility Legislative Representative: Ward, Judy (R) District 80
Repair Facility Senator: Eichelberger, John H. (R) District 30
Complaint Comments:
See affidavit. There should not be an option to go to another shop or a drive in estimating place when the a shop has been chosen. Refusal to pay the full claim this in turn would cause an inaccurate description of repairs all damage was not documented.