PCTG Consumer Complaint Report Record ID#: 88504937
Date of Report Submission: 02/22/21
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: 610 MOTORS
State Appraiser License: 767365
Shop Representative: Sergio Gaspar
Address: 112 Washington St
City: Freemansburg
State: Pennsylvania
Zip: 18017
Phone: 610-625-9330
Insurance Information
Insurance Company: State FArm
Claim Number: 38-11v7-77L01
Insurance Company Representative: Roy Morton
Date of Loss:
Appraiser License Number: 406857
Insurance Company Phone:
Legislator Information
Consumer Legislative Representative: Samuelson, Steve (D) District 135
Consumer Senator: Boscola, Lisa M. (D) District 18
Repair Facility Legislative Representative: Samuelson, Steve (D) District 135
Repair Facility Senator: Boscola, Lisa M. (D) District 18
Complaint Comments:
State Farm is single handily the worst Insurance Company we deal with on a daily basis. They are as corrupt as the State Insurance Department. As far as I know they are in cahoots with each other. Mrs. Shimkus brought us her vehicle for repairs. We had a short pay claim with State Farm a few months prior on her sons vehicle were he paid out of pocket. This claim was handled in the same fashion by State Farm as they always do. We will submit email documentation to all of the delay's they caused the consumer as well as not properly idemnifying her leaving her with a significant short pay she had to pay out of pocket. This needs to stop. The bullying of consumers needs to stop. I understand SF supplies the highway with roadside assistance trucks, as well as funds many political campaigns. But we need to protect the consumer as we are licensed to do so.