PCTG Consumer Complaint Report Record ID#: 88940346

Date of Report Submission: 06/30/15

Complaint Comments:

They tried steering me away from my body shop, they said "they are not on our preferred list" (my shop). They also didn't pay the full amount that was needed to put my vehicle back to pre loss condition.

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Act 367 Title 63
Illegal Steering/Directing

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 135145

Shop Representative: Bob Brickner

Address: 1109 Plank Road

City: Duncansville

State: Pa

Zip: 16635

Phone: 814-696-8466

Insurance Information

Insurance Company:

Claim Number: 15-4221126-02

Insurance Company Representative: Alan Thomas

Date of Loss: 05-07-2015

Appraiser License Number: 27327

Insurance Company Phone: 814-221-0257

Legislator Information

Consumer Legislative Representative: Ward, Judy (R) District 80

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: Ward, Judy (R) District 80

Repair Facility Senator: Eichelberger, John H. (R) District 30