PCTG Consumer Complaint Report Record ID#: 892519568

Date of Report Submission: 06/04/15

Complaint Comments:

All State's representative said "we have had a hard time with Professionals Auto Body" my shop and they couldn't work with them. They said "PAB was not on All State's preferred list of shops" All State did not pay the total needed to bring my vehicle back to it's pre-loss condition.

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Act 367 Title 63
Non-itemized listing of all damages
Inaccurate description of repairs
Illegal Steering/Directing

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 135145

Shop Representative: Bob Brickner

Address: 1109 Plank Rd.

City: Duncansville

State: Pa

Zip: 16635

Phone: 814-696-8466

Insurance Information

Insurance Company: Allstate

Claim Number: 000366885663B04

Insurance Company Representative: Jeff McGee

Date of Loss: 04-28-2015

Appraiser License Number: 1350111

Insurance Company Phone: 800-726-8990

Legislator Information

Consumer Legislative Representative: Ward, Judy (R) District 80

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: Ward, Judy (R) District 80

Repair Facility Senator: Eichelberger, John H. (R) District 30