PCTG Consumer Complaint Report Record ID#: 90882040

Date of Report Submission: 06/30/15

Complaint Comments:

They tried to steer me to one of their contracted DRP shops. They came out and said "you must go to another repair facility to get a repair estimate for your vehicle". And they didn't pay for all my repairs.

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Act 367 Title 63
Illegal Steering/Directing

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 150585

Shop Representative: Joe Socie

Address: 419 E.P.V.B.

City: Altoona

State: Pa

Zip: 16602

Phone: 814-943-7112

Insurance Information

Insurance Company: Progessive

Claim Number: 15-442-1565-01

Insurance Company Representative: Alan Thomas

Date of Loss: 05-10-2015

Appraiser License Number: 273271

Insurance Company Phone: 814-221-0257

Legislator Information

Consumer Legislative Representative: McGinnis, John D (R) District 79

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: McGinnis, John D (R) District 79

Repair Facility Senator: Eichelberger, John H. (R) District 30