PCTG Consumer Complaint Report Record ID#: 909464338

Date of Report Submission: 07/08/15

Complaint Comments:

Received a call from Jim Jasper from PDA, he told me "I should have not brought my car to Professionals Auto Body, now I may have to total the vehicle". These types of tactic a consumer should not have to listen to, when you have an accident you should not have to go through these types of dealing. When you pay for insurance you expect that your claim is handled professionally and all your damage is paid for.

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Act 367 Title 63
Unprofessional Behavior
Illegal Steering/Directing

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 135145

Shop Representative: Bob Brickner

Address: 1109 Plank Rd

City: Duncansville

State: Pa

Zip: 16635

Phone: 814-696-8466

Insurance Information

Insurance Company: PDA Johnstown

Claim Number: 30003584655-1-1

Insurance Company Representative: Jim Jasper

Date of Loss: 06-08-2015

Appraiser License Number: 150736

Insurance Company Phone: 814-539-1999

Legislator Information

Consumer Legislative Representative: Ward, Judy (R) District 80

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: Ward, Judy (R) District 80

Repair Facility Senator: Eichelberger, John H. (R) District 30