PCTG Consumer Complaint Report Record ID#: 926387917

Date of Report Submission: 06/03/15

Complaint Comments:

Penn National's Tina Skiba said that they have had a hard time with Professionals Auto Body my repair shop. Penn National and D.L. Dravis and Associates (independent appraiser) refused to pay for all the damage to bring the vehcile back to pre-loss condition. See affidavit

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Act 367 Title 63
Non-itemized listing of all damages
Illegal Steering/Directing
Appraiser License Omitted

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Professionals Auto Body Inc.

State Appraiser License: 135145

Shop Representative: Bob Brickner

Address: 1109 Plank Road

City: Duncansville

State: Pa

Zip: 16635

Phone: 814-696-8466

Insurance Information

Insurance Company: Penn National

Claim Number: 04439670

Insurance Company Representative: Craig Meyers

Date of Loss: 4/18/2015

Appraiser License Number: Not on estimate

Insurance Company Phone: 814-943-6155

Legislator Information

Consumer Legislative Representative: Ward, Judy (R) District 80

Consumer Senator: Eichelberger, John H. (R) District 30

Repair Facility Legislative Representative: Ward, Judy (R) District 80

Repair Facility Senator: Eichelberger, John H. (R) District 30