PCTG Consumer Complaint Report Record ID#: 930472710
Date of Report Submission: 02/09/06
Consumer Information
Name:
Address:
City:
State:
Zip:
Daytime Phone:
Evening Phone:
Repair Facility Information
Repair Facility: PENN DELL AUTO BODY INC
State Appraiser License: 144037
Shop Representative: GEORGE A. MOORE
Address: 1360 MARKET STREET
City: LINWOOD
State: PA
Zip: 19061
Phone: 610-485-0545
Insurance Information
Insurance Company: NATIONWIDE INSURANCE
Claim Number: 58 37 C 92946202060601P/S1
Insurance Company Representative: BRAD PANICHELLI
Date of Loss: 02/06/06
Appraiser License Number: 301876
Insurance Company Phone: 610-202-0956
Legislator Information
Consumer Legislative Representative: Barrar, Stephen E. (R) - District 160
Consumer Senator: Pileggi , Dominic F. (R) - District 9
Repair Facility Legislative Representative: Barrar, Stephen E. (R) - District 160
Repair Facility Senator: Pileggi , Dominic F. (R) - District 9
Complaint Comments:
APPRAISER REFUSED TO PAY FOR NEEDED REPAIR PROCEDURES ON A 2005 NISSAN * WOULD NOT PAY TO TINT COLOR * WOULD NOT PAY TO SAND & POLISH PAINT ( 5 MAJOR PANELS ) * SPECIFIED 1 "RECONDITIONED HEADLAMP & 1 USED HEADLAMP ( SAFETY & APPEARANCE CONCERN )MIS-MATCHED PARTS * WOULD NOT PAY TO MASK & COVER VEHICLE FOR PRIMING & COLOR APPLICATION TO REPLACED STRUCTURAL PARTS ( ex: RADIATOR SUPPPORT & INNER FENDER APRONS ) * WOULD NOT PAY TO BACK MASK JAMBS * OMITTED LABOR TIME TO R&I RT/DOOR TRIM PANEL * OMITTED LABOR TIME TO REPAIR LT/INNER FENDER APRON ( THIS DAMAGE WAS CLEARLY VISABLE AND NOTED ON SHOP`S ESTIMATE ) * OMITTED LABOR TIME TO REPAIR LT/FRAME RAIL ( THIS DAMAGE WAS CLEARLY VISABALE AND NOTED ON SHOP`S ESTIMATE ) * WROTE HAZARDOUS WASTE REMOVAL AS A NON TAXABALE SERVICE * OMITTED FLEX ADDITIVE ( REPLACING FRONT BUMPER COVER / NEEDED TO USE IN PAINTING OF FLEXABLE PLASTIC PARTS' * OMITTED REPAIR & PAINT TIME TO REPAIR ADJACENT PANELS DAMAGED BY'' WELDING