PCTG Consumer Complaint Report Record ID#: 963779626

Date of Report Submission: 03/04/02

Complaint Comments:

Works For Penn Del Adjustment Services Did Not Sign Appraisal. Tried 3x's to get a hold of and when i did he Refused to come back out an negotiate the claim. I Had to have the claims handler handle this claim. Thank you Brad Runge

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Automotive Industry Trade Practices Title 37
Violation of Act 367 Title 63
Refusal to use Quality OEM Parts
Refusal to re-inspect vehicle
Refusal or Failure to Sign
Non-itemized listing of all damages
Non-Independent Appraisal
Inaccurate description of repairs
Arbitrary Capping & Underpayment
Appraiser License Omitted

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Lister Automotive Inc.

State Appraiser License: 139694

Shop Representative: Brad Runge

Address: 143 Conchester Hwy.

City: Twin Oaks

State: Pa

Zip: 19014

Phone: 610-485-4380

Insurance Information

Insurance Company:

Claim Number: 12267070099007

Insurance Company Representative: John Campbell

Date of Loss: 9-23-01

Appraiser License Number: N/A

Insurance Company Phone: 302-999-0196

Legislator Information

Consumer Legislative Representative: N/A

Consumer Senator: N/A

Repair Facility Legislative Representative: Kirkland, Thaddeus (D) - District 159

Repair Facility Senator: Bell , Clarence D. (R) - District 9