PCTG Consumer Complaint Report Record ID#: 4976068984

Date of Report Submission: 08/24/26

Complaint Comments:

Material allotment was 332.10 and my actual material usage was 881.73. I spoke and provided an invoice to the company after repairs were finished I informed company the vehicle was a tri stage with a very expensive toner. Called and got a quote from my paint supplier in the amount of 909.44 showing that my numbers were not elevated. I recieved a denied request for supplement from them. I then have attempted to contact them 5 additional times to go above the adjuster who denied my supplement. All supervisors are refusing to return my phone calls.

Itemized List of Submitted Complaints
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Automotive Industry Trade Practices Title 37
Arbitrary Capping & Underpayment

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: Hanover Autoworx

State Appraiser License: PA

Shop Representative: Joshua Brody

Address: 1427 Sans Souci Parkway

City: Hanover Twp

State: Pennsylvania

Zip: 18706

Phone: 5702854543

Insurance Information

Insurance Company: Allstate

Claim Number: 000830097555H01

Insurance Company Representative: Sara Saviki

Date of Loss: 06/11/2026

Appraiser License Number:

Insurance Company Phone: 4435657129

Legislator Information

Consumer Legislative Representative: N/A

Consumer Senator: N/A

Repair Facility Legislative Representative: N/A

Repair Facility Senator: N/A