PCTG Consumer Complaint Report Record ID#: 7194421864

Date of Report Submission: 04/22/26

Complaint Comments:

Days after the accident Allstate had assigned their local PA Licensed Appraiser John Cucetta to inspect the damage on the VO's 2017 Mitsubishi Lancer LE that was towed into the Havertown Police Impound affiliated lot the day of the accident, on December 22, 2025 a copy of the approved Allstate estimated cost of repairs was emailed to everyone. As per the VO request, Allstate had the damaged vehicle towed to our shop for the repairs After the Christmas holiday the VO(s) came by our shop and we both reviewed and compared the Allstate estimated cost of repairs and waited for the payment to arrive for weeks before we could start on any repairs. With the VO(s) consent we had submitted a supplemental request demanding for a physical damage inspection as per the "PA CODE" and waited for Allstate to reassign a local PA Licensed Appraise to come out to our shop and complete their supplemental inspection for Allstate, to address all damage(s) caused from this accident, including part price adjustments, additional parts, labor, refinishing, line items, procedures & etc.. "NO ONE CAME" and Allstate never responded. The repairs were completed in GOOD FAITH and the supplemental payment is due! This is a normal business conduct we're are experiencing with Allstate and with all the other insurance companies doing business in the state of Pennsylvania, are the "PA CODE" Laws and Regulations in affect?

Itemized List of Submitted Complaints
Violation of Unfair Ins. Practices Act Title 40
Violation of Unfair Claims Settlement PA Code Title 31
Violation of Regulation PA Code Title 31
Violation of Automotive Industry Trade Practices Title 37
Violation of Act 367 Title 63
Unprofessional Behavior
Refusal to re-inspect vehicle
Non-personal Inspection
Non-itemized listing of all damages
Non-Independent Appraisal
Illegal Steering/Directing
Arbitrary Capping & Underpayment

Consumer Information

Name:

Address:

City:

State:

Zip:

Daytime Phone:

Evening Phone:

Repair Facility Information

Repair Facility: GA COLLISION CENTER INC

State Appraiser License: NONE

Shop Representative: Art Agatsiotis

Address: 510 W Cobbs Creek Parkway

City: Yeadon

State: Pennsylvania

Zip: 19050

Phone: 610 626 3176

Insurance Information

Insurance Company: ALLSTATE FIRE AND CASUALTY INS. CO.

Claim Number: 000813840139D01

Insurance Company Representative: ALLSTATE (in general) Trevor Matyskiel,

Date of Loss: 12/11/2025

Appraiser License Number: none

Insurance Company Phone: 800 225 7828

Legislator Information

Consumer Legislative Representative: N/A

Consumer Senator: N/A

Repair Facility Legislative Representative: N/A

Repair Facility Senator: N/A